Terms & Conditions

Please take a moment to read these Terms & Conditions carefully before using Skyfare Travel's website or services. By accessing our site or making a booking through our agents, you agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the Skyfare Travel website and all travel booking services we provide. By using our website, contacting our agents, or completing a booking, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of our services immediately.

2. Eligibility

You must be at least 18 years of age to use our services or make a booking. By using our services, you confirm that you have the legal capacity to enter into a binding agreement and that all information you provide is accurate and complete. If you are booking on behalf of others, you accept these Terms on their behalf and assume full responsibility for ensuring their information is correct.

3. Our Services

Skyfare Travel operates as an independent, third-party travel booking agency. We are not an airline, airline subsidiary, or official representative of any carrier. Our services include:

• Searching and comparing flight prices across multiple airlines and fare classes.
• Booking tickets on your behalf through Global Distribution Systems (GDS) and airline channels.
• Providing travel consultation and fare guidance over the phone.
• Assisting with flight changes, cancellations, and refund requests.
• Sending booking confirmations and e-ticket itineraries to your email address.

Your contract for air transportation is directly with the operating airline. Skyfare Travel acts solely as an intermediary and booking facilitator. Please also review our Disclaimer for full information about our independent agency status.

4. Booking Accuracy

You are solely responsible for the accuracy of all information provided during the booking process, including:

• Passenger names: Must exactly match government-issued photo identification, including middle names if shown.
• Travel dates and destinations: Verify all dates and airport codes before authorizing payment.
• Date of birth: Required for international bookings and airline system records.
• Passport or travel document details: Required for all international itineraries.
• Contact information: A valid email address and phone number are required for confirmation delivery and flight update notifications.

Skyfare Travel is not responsible for costs, penalties, or losses arising from inaccurate information provided by the customer. Name corrections after ticketing may incur airline-imposed fees or require a new ticket purchase.

5. Pricing and Service Fees

All fares displayed on our website are starting fares only, are subject to availability, and may change without notice until a booking is confirmed and payment is processed. Skyfare Travel may charge a service fee for booking, consultation, or support services. Any applicable service fee will be:

• Disclosed clearly to you before you authorize payment.
• Itemized separately from the base airfare and government taxes.
• Confirmed in writing in your booking receipt and e-ticket confirmation email.

Service fees are non-refundable once a booking is confirmed, except where required by applicable law. See our Refund Policy for full details.

6. Payment Authorization

Payment is due in full at the time of booking. By providing your payment information to our booking agent and authorizing a charge, you authorize Skyfare Travel to process payment for the stated total amount using your selected payment method. We accept major credit and debit cards and other methods as disclosed by your booking agent at the time of purchase.

Skyfare Travel does not store full payment card numbers. Card details provided during a booking call are used solely to process the stated transaction and are handled in accordance with our Privacy Policy. All transactions are processed securely.

7. Booking Confirmations

Upon successful completion of a booking, you will receive an email confirmation containing your itinerary, booking reference number, and e-ticket details. Please review this confirmation carefully and contact us within 24 hours if any information appears incorrect. We recommend saving or printing your confirmation for your records.

Your booking is not confirmed until you receive a written confirmation email and a valid airline booking reference (PNR). Do not proceed to the airport based solely on a verbal quote or an incomplete booking.

8. Cancellations and Changes

Cancellation and change policies are primarily governed by the fare rules of the airline that issued your ticket. Key points:

• 24-hour free cancellation: Most tickets booked at least 7 days before departure may be canceled for a full refund within 24 hours of the original booking time, per U.S. DOT regulations. Confirm eligibility with our agents when booking.
• Non-refundable tickets: Most economy fares are non-refundable after the 24-hour cancellation window. You may be eligible for an airline travel credit toward a future booking.
• Airline change fees: Fees vary by airline, fare class, and route. Any airline-imposed change or reissuance fee is the passenger's responsibility.
• Skyfare Travel processing fee: A service fee may apply for changes or cancellations processed through our agents. This fee will be disclosed before any change is confirmed.

See our full Refund Policy for detailed cancellation procedures and refund timelines.

9. Airline Responsibility

Airlines are solely responsible for the actual transportation service. Skyfare Travel is not responsible for:

• Flight delays, cancellations, diversions, or schedule changes by the airline.
• Baggage loss, damage, or delayed delivery.
• Denied boarding or involuntary bumping due to overbooking.
• In-flight service quality, meals, or entertainment.
• Missed connections caused by the operating airline.

In such events, your rights are governed by the airline's conditions of carriage and applicable U.S. DOT regulations. Skyfare Travel will assist in communicating with the airline on your behalf when reasonably possible.

10. Travel Documents & Entry Requirements

It is the traveler's sole responsibility to possess all required travel documents, including a valid passport, visa(s), Electronic Travel Authorization (ETA), and any health documentation required by the destination country or airline. Skyfare Travel does not provide immigration or legal advice. Entry requirements can change without notice. Always verify with the destination country's official embassy or consulate and the airline before departure.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Skyfare Travel's total liability to you for any claims arising from use of our services shall not exceed the total service fees paid by you to Skyfare Travel for the specific booking in question. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of travel opportunity.

12. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Skyfare Travel or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission. Airline names, logos, and trademarks appearing on this site are the property of their respective owners and are used solely for identification purposes.

13. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of Ohio, USA, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in Hamilton County, Ohio. You consent to personal jurisdiction in such courts.

14. Changes to These Terms

Skyfare Travel reserves the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Terms.

15. Contact Us

For questions or concerns about these Terms, please contact us:

• Phone: +1 (855) 703-0004 (Available 24/7)
• Email: info@skyfare-travel.com
• Address: 209/ 20 dressler court merrylands nsw 2160

You may also review our Disclaimer, Privacy Policy, Refund Policy, and Cookie Policy for additional information governing your use of Skyfare Travel's website and services.